Desktop Engineer

Full time @Trigent Software in IT & Information Security
  • 1st Floor, West Wing, Khanija Bhavan, #49, Race Course Road, Bangalore 560001, India View on Map
  • Post Date : March 26, 2024
  • Apply Before : June 24, 2024
  • 0 Application(s)
  • View(s) 38
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Job Detail

  • Job ID 12043
  • Experience 1 Year
  • Gender Both
  • Qualifications Bachelor's Degree
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Job Description

Key Responsibilities :

  • Taking ownership of customer issues reported solving their problems through by providing resolution
  • Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

 

Technical Experience :

  • Installation configuration of various applications
  • Installation configuration of Operating system with various methods like WDS, GHOST, Bootable PD etc
  • Engineer ensure proper logging of all issues
  • Document technical issues in the knowledge database
  • Should possess ability to learn work on changing emerging technologies Certification in new technologies like Azure, AWS will be added advantage
  • Keep track of users system issues until resolved by adhering to the SLA

 

Professional Attributes :

  • Good technical skills should possess with current technology
  • Good communication skills both written verbal
  • Should be a Tech-Savviness
  • Flexible to work in all shift under pressure situations
  • Good analytical skills

 

Education
UG : Any Graduate
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