IT Support Executive

Full time @Novel Office in IT & Information Security
  • 46/4,, Novel Tech Park,, GB Palya, Kudlu Gate, Bangalore, Karnataka, India View on Map
  • Post Date : May 6, 2024
  • Apply Before : August 4, 2024
  • 0 Application(s)
  • View(s) 38
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Job Detail

  • Job ID 12996
  • Experience Fresher
  • Gender Male
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Job Description

Key Responsibilities :

  • Provide technical support to end users via phone, email, or in person for hardware, software, and network issues.
  • Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and other peripheral equipment.
  • Install, configure, and maintain computer systems, software, and hardware.
  • Assist with the setup and maintenance of network infrastructure, including routers, switches, and firewalls.
  • Perform routine maintenance and updates to ensure optimal performance and security of IT systems.
  • Document and track all support requests and resolutions in a ticketing system.
  • Provide training and guidance to end users on proper use of IT equipment and software.
  • Collaborate with other IT team members on projects and initiatives.
  • Maintain knowledge of current technology trends and best practices.
  • Assist with procurement and inventory management of IT equipment and supplies.
  • Follow IT policies and procedures to ensure data integrity and security.

 

Qualifications :

  • Freshers are preferred.
  • Associate’s or bachelor’s degree in information technology, Computer Science, or related field
  • Certifications such as CompTIA A+, Network+, or similar are preferred.
  • Should be willing to travel to different locations across Bangalore.
  • Male candidates only
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